Thursday, August 4, 2011

Communicate More Broadly With Email Marketing

Communication varies depending upon how people are configured. That is to say, the techniques you use in having a one-on-one conversation with somebody are likely not going to be exactly the same as those you use when writing marketing content to be viewed by the general public. There are many factors at play here. There is the known audience vs an unknown audience which plays a role. A single person's preferences can be catered to in conversation whereas in a addressing an audience it helps to broaden the conversational topics so that people can include themselves in what they are reading. From a marketing perspective there is the need to be able to engage a variety of people and so on and so forth. Much of this is instinctual - people develop and use different communication skills simply as a result of their experiences. In email marketing it is the job of the content writer to use these skills in order to craft email newsletter content that is appealing and engaging to the reader. Running an opt-in email marketing campaign can and should help a business to develop and strengthen their relationships. Sending out email newsletters is an opportunity to communicate with the reader, to offer them special deals for being a subscriber and to create further opportunity to network. It is also a place where there can be middle ground between the one-on-one conversation and the broader for-the-public content. 

With opt-in email marketing you already know that every person receiving your newsletter has opted in to doing so. This can help to take some of the pressure of public speaking off because in fact, you are dealing with a self-selected audience. If you know where that audience came from for the most part, then you can speak to them more like you were having a conversation. Let's say that you have an email newsletter whose subscriber consists of customers. Great- you already know one thing that each person on your list has in common, and you know that you are trying to build your relationship and ensure repeat business. Already, you have better fodder for content than if you were simply trying to put together a newsletter that could be seen by current customers, potential customers, business contacts and people who were completely new to what you do. Obviously you also want to have your goals in mind when you are drafting content. If you take stock of your goals and find that there are a few very easy and obvious things that you want to achieve, then you have your focus. Let's say one of those is that you want your customers to learn more about a new initiative you are launching. When you approach them, you can start with points you believe they will appreciate based on previous actions, and link to outside resource that will interest them. You can look at which links are followed to see which topics interest readers the most. 


http://www.ideamarketers.com/?articleid=2404713&CFID=34026828&CFTOKEN=64233282

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